What Information Do You Need When Booking a Delivery?
Arranging a delivery starts with understanding exactly what needs to be moved.
The size and weight of the goods are important, but they are not the only details that can affect how a delivery should be planned. Collection and delivery locations, access, unloading requirements and timing can all influence the transport solution required.
Having the relevant information available when discussing your delivery can help establish what is needed.
What Are You Sending?
Start by clearly describing the goods that need to be transported.
A small parcel has very different transport requirements from a pallet, a large piece of furniture or a load of heavy materials.
The type of goods being transported can influence the vehicle, equipment and handling requirements involved.
What Are the Dimensions and Weight?
Dimensions and weight provide important information when considering which vehicle may be suitable.
Phillips Logistics operates a mixed fleet, ranging from Sprinter and Luton vans through to curtain siders, box vans with tail lifts and 26-tonne HIAB vehicles.
Providing accurate information about the load can therefore help identify an appropriate transport option.
For multiple items, it can also be useful to provide the quantity being transported rather than simply describing the largest item.
Where Are the Collection and Delivery Points?
Clear collection and delivery details are another important part of arranging transport.
It is also worth considering access at both locations.
For example, a large delivery vehicle may require more space to access and manoeuvre at a property or site. Restricted access may therefore influence which vehicle or delivery approach is appropriate.
Providing this information before the delivery can help ensure access requirements are considered during planning.
How Will the Goods Be Unloaded?
Another useful question is what happens when the goods reach their destination.
Can the items be unloaded normally, or will additional equipment be required?
Palletised goods may benefit from a vehicle fitted with a tail lift, while particularly heavy or awkward goods may require a HIAB vehicle with crane-assisted unloading.
Two-person delivery crews are also available for deliveries where additional handling is required.
Understanding unloading requirements before transport is arranged can help identify an appropriate solution for the goods being moved.
When Does the Delivery Need to Take Place?
Timing should also be discussed when arranging transport.
If the consignment is time-sensitive, make this clear from the beginning. Businesses may have deadlines to meet, while household customers may need collection or delivery to fit around their availability.
Phillips Logistics offers flexible scheduling, including evening and weekend delivery options, alongside time-sensitive business deliveries.
Give Your Logistics Provider the Full Picture
The more relevant information available when discussing a delivery, the easier it is to understand its requirements.
Before getting in touch, consider the goods being transported, their dimensions and weight, the collection and delivery locations, access, unloading requirements and the required timeframe.
Phillips Logistics provides transport solutions for household, retail and trade customers across Northern Ireland and Ireland, with a varied fleet designed to accommodate different types of consignments.
Have a delivery to arrange?
Get in touch with Phillips Logistics to discuss the goods you need to move and your delivery requirements:
Call us: 02887 726414
